Privacy Policy
Effective January 1, 2026
Professional Union City Concrete, concreteunioncity.com, team@concreteunioncity.com
What this policy covers
This policy explains what information Professional Union City Concrete collects through this website, what we do with it, how long we keep it and what choices you have. We're a concrete contractor in Union City, CA, and we pour driveways, patios, slabs and other concrete work for homeowners and businesses. We collect only what we need to answer you and quote your job.
It applies to this website, including the home page and every service and city page. It doesn't cover other websites we link to. Those sites have their own policies.
Information you give us
When you fill out our estimate or contact form, we ask for your name, phone number, email address, the address of the property and a short description of the work. You might also mention cracks, sinking or pooling water, or send photos. We use that information to call you back, set up a visit and give you an estimate.
Our form is run by an outside form service, so what you enter is sent through that service to us. If you call us at (510) 319-6825 or email us, we keep a record of the call or message so we can follow up on your job.
You don't have to give us anything to browse the site. If you want an estimate, we'll need enough detail to reach you and find the property.
Information collected automatically
Like most websites, this site may collect basic technical information when you visit. That can include your browser type, device type, the pages you viewed, how long you stayed, the page that sent you here and a general location based on your IP address.
We may use cookies and similar tools to do this. A cookie is a small file your browser stores so a site can remember a visit or count traffic. We may also use analytics tools that tell us which pages people read and which ones they leave, so we can fix pages that aren't helping.
You can block or delete cookies in your browser settings. The site will still work for reading pages and contacting us.
How we use your information
We use your information to answer your questions, schedule estimates, plan and do the work, send invoices and keep records of jobs we've done. We also use site traffic information to understand how people use the site and to make it easier to use.
We don't sell your personal information, and we don't share it with other businesses for their own marketing. We share it only with the service providers who help us run the site and the business, such as our form and website providers, when someone needs it to do their part of the work, or when the law requires it.
How long we keep it
We keep contact and job information for as long as we need it to finish your project, honor any follow-up on the work and keep normal business and tax records. If you ask for an estimate and don't book, we keep your details only as long as they're useful for following up, and then we delete them.
Analytics information is usually kept in summary form, and we don't use it to identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including under California law, you may have more rights over your information, and we'll honor the ones that apply.
You can also ask us to stop contacting you at any time. We'll take you off our list, and we'll keep only what we have to keep for our records.
We may need to confirm who you are before we act on a request, so we don't hand someone else's information to the wrong person.
How we protect your information
We limit who on our team can see customer information and use reputable providers for the site and the form. No website or email system is completely secure, so please don't send payment card numbers or passwords through the form or by email.
Children's privacy
This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13. If you think a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy when we change how the site works or when the law changes. The current version will always be on this page.
How to reach us about privacy
If you have a question or concern about your information, call us at (510) 319-6825 or use our contact page. We answer the phone Monday through Friday from 6 AM to 9 PM, and Saturday and Sunday from 7 AM to 9 PM, and we reply to messages within 1 business day.
You can read more about who we are on our About page.